How Our Privacy Policy Handles Wallet Records
Our Privacy Policy covers details you provide when opening an account, signing in, completing phone verification and asking for help with account access. We may handle wallet references and payment status linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity so we can
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match a request to the correct account and investigate a status question. Device type, browser details, login time and security events may also be recorded to identify unusual access. We use these records for account administration, payment reconciliation, fraud prevention and support, not for unrelated purposes.
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Where local law permits, we retain records only for operational, legal or dispute needs, then remove or anonymise them under our retention process. You can ask what data is held, request a correction or contact us about a privacy concern through the account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.